Policies

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• To secure your appointment a $25 non refundable deposit must be made. For first time guests and  $10 non refundable deposit after your first service. This will come off your total service.
• Please Remove ALL makeup prior to coming to your appointment.
• Please arrive 15minutes early for your first time appointment to fill out first client information form. Show up 5minutes prior to booking for further books.
•  We reserve your appointment especially for you and want to be able to offer the best experience for ALL of our guests. Therefore, we require a non-refundable $25 deposit to secure your appointment for new clients and a $10 non refundable deposit  for every service after.These amounts will be credited towards your service on the day of your appointment. If you reschedule your appointment more than 24-hrs before your appointment time, then we will be able to transfer your deposit. Otherwise, you will forfeit your deposit.

We strive to accommodate our clients to the best of our ability. Our time is valuable and we work by appointment only. As a courtesy to your artist & other clients, a minimum of 24 business hours* before your appointment must be given to reschedule or cancel to avoid a cancellation fee. We apologize for any inconvenience this presents, but we cannot allow any exceptions.

All of our appointment confirmations are sent 48 hours & 24 hours prior via text or email. 

• ex)10:00AM appointments must be canceled 24 business hours in advance by 10:00AM the previous day, not 4:00 AM on the day of the appointment.

A credit card is required to hold appointments at Listhetics Studio Glow. If you decide not to provide your credit card information, we will not hold your appointment. A cancellation fee will be charged to the credit card on file for each appointment that is canceled less than 24 business hours before the appointment time.

• - Cancellations within 24 hours of the appointment time will be charged a fee which will be equal to 50% of the service appointment.
• - No-shows & all cancellations within 4 hours of the appointment will be charged 100% of the service appointment.
• - Clients who have no-showed for appointments will be asked to prepay/pay a $25 deposit towards their next visit when booking future appointments.
  

**As a result of 2 no- shows, we will no longer accept you as a client.**

Appointment cancellations through social media or email are NOT accepted.

We ask that our clients to arrive promptly for their appointments to ensure sufficient time for quality results.

• While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints incurring the full amount of the service.
• Guests arriving over 15 minutes late may be asked to reschedule, as accommodating late clients may inconvenience the lash artists’ next appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.

All services are non-transferrable & non-refundable (full or partial) There are no guarantees and all results vary. Should you have any irritation or are unhappy about your service within the first 48 hours, we will be happy to rectify the issue w/ no additional cost as long as you notify us within this time period.